FAQ
Have questions? We’re here to help.
General
Who determines which emoji are created and included?
Who determines which emoji are created and included?
Where can I access old v1 opensource emoji?
Where can I access old v1 opensource emoji?
Can I modify or make changes to the emoji assets?
Can I modify or make changes to the emoji assets?
When will JoyPixels 11 be released?
When will JoyPixels 11 be released?
Where can I find the sticker packs, all smiles, or flat emoji that used to be available?
Where can I find the sticker packs, all smiles, or flat emoji that used to be available?
Can I still access previous versions/licenses I purchased prior to JoyPixels 10?
Can I still access previous versions/licenses I purchased prior to JoyPixels 10?
Can I still use the assets/icons after I cancel?
Can I still use the assets/icons after I cancel?
What do I do if I accidentally cancel my account?
What do I do if I accidentally cancel my account?
Can I use JoyPixels in products for resale?
Can I use JoyPixels in products for resale?
Can I use JoyPixels in Creative Software such as website builder platforms, graphic/video creation platforms, etc.?
Can I use JoyPixels in Creative Software such as website builder platforms, graphic/video creation platforms, etc.?
Can I use JoyPixels in NFT/Cryptocurrency projects?
Can I use JoyPixels in NFT/Cryptocurrency projects?
Can I use JoyPixels in opensource projects?
Can I use JoyPixels in opensource projects?
What sets JoyPixels apart from other emoji providers?
What sets JoyPixels apart from other emoji providers?
Can I test JoyPixels icons out before I make a purchase?
Can I test JoyPixels icons out before I make a purchase?
How do I change the email address associated with my account?
How do I change the email address associated with my account?
How do I delete my account?
How do I delete my account?
Pricing
Do I get a refund if I cancel?
Do I get a refund if I cancel?
Is there a download limit with subscriptions?
Is there a download limit with subscriptions?
Can I change my plan later?
Can I change my plan later?
What is the cancellation policy?
What is the cancellation policy?
Seats
How do I manage my team?
How do I manage my team?
How much does it cost to add seats?
How much does it cost to add seats?
Licensing
My company has over $50M in annual revenue. How can I get an Enterprise License?
My company has over $50M in annual revenue. How can I get an Enterprise License?
Do I need a separate plan or license for each project?
Do I need a separate plan or license for each project?
Does a Premium or Pro License include warranties or indemnity
Does a Premium or Pro License include warranties or indemnity
I need a custom license, what do I do?
I need a custom license, what do I do?
Can I purchase a perpetual license?
Can I purchase a perpetual license?
I’m an advertising/creative agency. Can I use the assets for my clients under the Premium or Pro subscription plan?
I’m an advertising/creative agency. Can I use the assets for my clients under the Premium or Pro subscription plan?
I’m a freelancer. Can I use the assets for my client projects?
I’m a freelancer. Can I use the assets for my client projects?
Learn More
Our Apps
© JoyPixels Inc. 2026, All Rights Reserved.
Learn More
Our Apps
© JoyPixels Inc. 2026, All Rights Reserved.
Learn More
Our Apps
© JoyPixels Inc. 2026, All Rights Reserved.